I just fresh installed SubLab XL on my computer so I could test out the importation again. I also have the exact same macOS as you.
However, I’m not having any issue importing any of those packs in the standalone app or in AU, VST or VST3 in Ableton. So maybe it’s a permissions issue?
Are you logged in as an admin with read & write privileges on your computer?
Could you please locate the SubLab XL folder ( …/Library/ApplicationSupport/FAW/SubLabXL), right-click the SubLab XL folder and the click Get Info?
All the permissions should be set to Read & Write:
@DJOGee using dots can cause issues, as it can lead software to look for a file extension. In XL we have a check for it, if you use a dot in the file name you should see this error. Can you confirm that you are saving presets and that you see the message below. If you can’t see the message below then I’m not sure what is going on.
If you go to the browser and rename a preset with a “.” what will happen is exactly like I mention above, SubLab will no longer see the file extention .subxl and ignore the preset.
Sorry about this! I have the same OS and I’ve done several fresh installs to try to recreate this issue (the error with importing the preset pack) but I’m not able to.
Since you just recently purchased the pack bundle I can just go ahead and issue you a refund!
When you have a moment please DM me with the email address you used to make your purchase.
Ok, I really don’t know how to help at this stage without having your computer beside me to check exactly what is happening. One that that looks weird to me is the way that the packs are displayed in Finder. Are you using some 3rd party extraction tool?