I’ve installed my SubLab XL on my new Mac and it comes blank on presets. The plug-in can’t even contact the folders (I tried to rescan but nothing happens at all). I tried to export the packs from one SubLab XL to the other but it says that I should contact support. The folders are in the right place and I’m using A Mac M2 Sonoma 14.1.
Ana ideia how to solve this?
Hey @CARLO_00 if you reinstall SubLab XL it should fix that issue. Just download a new installer, quit your DAW and then run the installer again. Oh and reboot your mac once install is complete.
so, is this issue solved? Which one is the correct installer?
Hey @crvzblanco if you’re not seeing any presets, that’s generally an install issue.
This is the latest installer 
SubLab XL macOS
Please quit your DAW before running the installer, and then reboot your mac once install is completed 