There is an error installing new Windows and using the plug-in. It said “Oops, seems you’ve used your code on too many computers.”
I can’t do anything after that.
Hey @LETGO,
That means that the activation code you have has been used on more that 3 computers. If you send a mail through to support@futureaudioworkshop.com, Julia will have a look and reset your code for you.
Thanks,
Gavin.
they sending me only this mail every times ㅜㅜ
Hi there,
Thanks for getting in touch! I’ve received your request titled “Ooop, seems you’ve used your code: There is an error installing new Windows and using the plug-in. It said “Oops, seems you’ve used your code on to…”. I am looking into your support request and will generally respond in 24-48 hours during the work week. If we are experiencing a high volume of requests it may take a little longer.
In the meantime, I’ve compiled a list of common support questions and answers which you can search through here: https://support.futureaudioworkshop.com/
Also, you can post questions and start a thread on our Community Forum here: https://community.futureaudioworkshop.com
Thanks in advance for your patience.
Best,
Julia@FAW
Julia is not sending a resolution mail. It’s hard to wait.
Recently, during the process of updating to Windows 10, I re-installed it more than 3 times, and I think that’s why.
But do I have to repeat this process every time I install it more than three times?
be too uncomfortable
I have not been able to use this software for several days.
Hey @LetGo,
We’re just starting back after the weekend, Julia will reply today. It should only happen if you install on a different computer, but sometimes it might use up a slot if you re-install windows completely.
Thanks,
Gavin.
ok I’m Having the same problem but the difference is I’m in the Windows Insiders Preview program. So every three times they update i will have to send in a request which i have just done? Are you all working on a work around? Cause this is a major inconvenience which is hindering my business and work flow. especially since yall don’t really reply on the weekend.
I’m having the same issue. I recover my PC every now and then, and today was one of those days. I’ve been installing plugins all day. SubLab is the only one that I’ve had an issue with… so far. I’ve sent emails, so hopefully this gets taken care of by Monday. Too bad it’s the weekend.
Hey @jasonvanmeter1,
I just had a check and I reckon you must have purchased through Plugin Boutique? I’d have reset your code manually if you had purchased from us, but hang on and will get it done tomorrow 
Yes, I bought it from plugin boutique. I’ve sent a few messages, and one of them contains the purchase date and order number. I appreciate your time.
Hi @jasonvanmeter1, I’ve reset your code!
For posterity of the forum: it generally takes 24-48 hours for code resets Monday - Friday.
If you need your code reset please submit a request here.
Julia
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i would suggest to install releases related to the Win Insiders prog in a different environment. You can definitely not mix production & testing environments. Your prod environment must be very stable and never run on system beta releases or whatever unstable/unsafe. I usually make use of a virtual machine to prevent any kind of those side effects. You can install Oracle Virtualbox (https://www.virtualbox.org/) on your pc, create a virtual machine where you can load releases from the insider preview program and test them safely inside the virtual env without any side effects on your prod env. Hope this helps 
aw guys! found this tutorial on how install insider releases in virtualbox https://youtu.be/le0FQfFnZLw
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