I have activated my Sublab code on three devices but I just recently upgraded to a new computer. I’d like to move one of my copies over to this new device. Is it possible to reset my code in order to accomplish this?
Good afternoon, Gavin,
I sent an email on 01/02/2022 to that address and just resent it a second time.
@Julia is working through the backlog, hang in there and we’ll have it reset for you.
Hi James, you should be good to go now!
I just tried to activate my copy on the new computer and it still says that I’ve used my code on too many computers.
My name is Daniel I recently restored my laptop again and it appears I have used all 3 or my machine ID slots. I just need some help if you could to reset all 3 activation slots so I can use Sublab again.
I emailed support yesterday but just wanted to make sure I could contact you as soon as possible is why I’m posting on here as well.
Thank you for your time and assistance!
Hi @DJ.Link.me I got your support request and you’re good to go!
But @LamezNorton I’m not sure if you’ve contacted me via support yet. If you haven’t submitted a support request yet could you DM me with your activation code and I’ll reset it for you?