I requested a refund for SubLab & the SubLab Pack Bundle on March 13th, 2022 and I still haven’t received my refund

SubLab
1

Hi,

I’ve sent five messages since April 11th through the “Help Button” on the FAW website and no one has responded to any of my messages regarding this issue. The last person I spoke to about this was someone named Julia and that was on March 30th.

Can someone please help me?

2

Ok, I’ve talked to @julia, she’s doing it today…thanks for the patience @Mikel

3

@Gavin_FAW

Ok. Thank you.

If possible, can you have her email me when it’s done.

4

@Gavin_FAW

Hi, Gavin

I still haven’t received my refund.

Can you have Julia email me. I haven’t heard from her since April 28th. I’ve sent 2 messages since then, asking for an update on what is happening.

I don’t understand how y’all are this bad at responding to people. Especially with a matter this serious. Like hire more people if you have too.