No local token (code -5)

[1000HANDS]

Purchased the pb.com corssgrade from Sublab to SubLab XL

Installed SubLab all went ok!!
Installed SubLab XL shows No Local Token code -5

Not showing any presets the activation was successful and the account shows the activation code on website.

I am on mac intel based with Bitwig 5.2.7 as daw.

Have to keep logging in each time i launch plugin and when going to settings > Activation

It shows the message “ No Local Token code -5”

Try again button with contact support link

Please help

[Gavin_FAW]

Hey @1000HANDS

Have you tried the latest beta versoin here?

Sequoia SubLab XL Beta

Below is a link to the latest SubLab XL beta built for Sequoia In this version we have fixed the following: The audio engine was not working in Standalone mode, which meant you had no sound and presets did not change. AAX is now included and is build for Apple Silicone and tested in the latest Protools 2024.6.0 SubLab XL Sequoia Latest Build Let me know how it goes and if you have any issues! Gavin.

Can you install this and let me know how it goes. Also what macOS version are you using?

Thanks,
Gavin.

[1000HANDS]

MacOS ver., Sequoia 15.0.1

[1000HANDS]

so far issue seems to be resolved… please refine the app thanks