Clicking sound Issue

I’m getting a big click sound very often with Sublab XL. For example, in the preset m808g, no matter what changes I make to the settings such as attack, fade in, cross fade, changing the loop point etc - the click sound still happens, and whats strange is it happens sporadically on different notes each time. Can anyone help me with this? I’ve seen this issue pop up elsewhere in the forum but any suggestions I’ve seen are not helping. It kind of feels like its a glitch / bug.

It shouldn’t be clicking…can you send me your settings file…it is located in settings.xml inside /FAW/SubLabXL

We added a lot of settings for people who wanted different behavior and it might be that you have a setting that is causing in your situation a click. Hang in there and we’ll help you out.

Okay I think I’ve found the file but it is not letting me upload here as it says I can’t upload .xml files on this forum. I’ll just copy and paste below what is in the file when I open it up as a document

<?xml version="1.0" encoding="UTF-8"?>

Is that all that is in the file @themadpad? There should be a load of settings…I’ve pmed you the file that I have here :+1:

Actually now when I click on the settings file it has this below… Also, just to be clear, what exactly within this will help get rid of the clicking sound? Can you please explain a bit further. Thanks for your help.

<?xml version="1.0" encoding="UTF-8"?>

Okay weird - for some reason within the forum when I copy and paste the full code only the top line ends up being visible after I post it

<?xml version="1.0" encoding="UTF-8"?>

Ok @themadpad

I get what’s happening…its not allowing you to paste the code because it is possibly xml which is being flagged as possibly malicious…

Don’t worry about it, I know what you are on about…I think its about time that I spent a few hours and explained exact what the different settings are on the Settings → Audio Page…I’ll do an annotated image hopefully tomorrow, worst case by the end of the week.

In the meantime…this is what I would set so as to have no clicks…

Okay thanks for your help Gavin on this matter, it’s much appreciated.

On a sidenote, is there any update on getting the Sublab packs to work in Sublab XL. I have been trying to contact Julia about it who said she was going to sort it but I am no longer getting any reply from her.

Hey @themadpad just sent you a DM with the new installer links :link: