We’re having reports coming that for some people SubLab is asking for the activation code multiple times on Windows.
Here are couple of steps that would be good to have you go through.
Is the FAW install folder existing on your hardrive? Its location is C:/Program Files/FAW/SubLab
If this folder exists, can you try to activate and directly after doing so, check inside C:/Program Files/FAW/SubLab/ and do you see a file sublab.kfp?
If you right click on /FAW/SubLab/ and select “Properties” then select the “Security” tab you should see the permissions for the folder. Can you click “Advanced” and then take a screen shot of what comes up. This will list the permissions on the SubLab folder. Once you have taken this image, please send it over to me at firstname.lastname@example.org or post below as a message attachment.
Thanks and looking forward to getting to the bottom of this one!