Ok, so something is up if you can’t see the sample files. Usually that means that the database is looking for the files and can’t find them at the correct location.
If the files are in the correct location and you go to relink and it doesn’t find them then something is blocking XL from opening the files.
- Do you have a full admin rights on your computer?
- Do you run any other software that could be blocking SubLab XL from opening the files?
- When you load XL, do you see a list of presets?