Hi,
I have a new machine and need to reset my activations. I created support request 7 days ago, but no response yet. I really need to open my older projects.
Please reset my activations.
Thanks.
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Yup, @Julia will fix it asap…
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Hey! Sorry for the wait 
Ellis was out sick last week so we’re working through the messages. I just reset your code so it should work again now!
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Yes, I can see it’s reset now. Thank you very much for support! 
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Great! Thanks for your patience and sorry again about that
Hi there, tried to activate it now, unfortunately it still says I used the code on too many computers, even though in my account I see there are 0/3 activations 
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Okay in that case…are you seeing a version number on that activation box?
Let me know which version it is. If it’s an old version it can also cause that error message.
Yes, it’s version 1.1.9
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Hmmm…okay I’m sending you a DM with a new activation code
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