Pro Tools Issues/Bugs and Suggestions

Hi, so after purchasing SubLab (and updating it to the latest version) for my Pro Tools rig (12.9.6), on Mac OS (Mojave 10.14.6) I reported issues and suggestions to Sublab. They steered me here and to talk to Gavin, but doesn’t look like there is anyway to PM him, so figured I’d start a thread.

Pro Tools Issues:

  1. Hanging notes still happen, just less.

  2. Several of the functions (like octave changing, sound tweaking, attack, adjustments, harmony section, etc…) just don’t seem to be doing anything when I move them like they should on all presets. Some presets I hear it making a difference, others, it just doesn’t grab the audio and do anything.

  3. I get the classic Pro Tools error code like crazy when using this plug. To make matters worse, after the update, these errors eventually lead to a odd fuzzy sound abruptly happening, then stopping and the spinning wheel appears and the session is frozen until I force quit and relaunch. After the update, I actually say its running worse.

  4. I also notice it seems the duration of notes is not accurate to your midi track all the time. It sounds like the sound/bass/kick/etc… doesn’t end properly as other similar plugs do. Which causes the track to sound sloppy.

  5. In conjunction to #4, Sublab runs a lot smoother when your just triggering it via a keyboard. The moment you trigger it from a midi track pattern is when the #3 and #4 symptoms appear the most.

SubLab suggestions:

  1. I’m real surprised this plugin doesn’t have a “Panic Button” on it. Most like this do. A panic button when pressed will kill all hanging notes immediately a refresh the note cache or whatever it does.
  1. I feel a little “separated” from the GUI when combing through the presets. I feel the preset navigation could be a lot better.
  1. The sounds are ok. But seem to focus too much on some kid level “prosumer” trap type stuff. Which at this point is already played out. As all trends do. I like these sounds to have in my arsenal, for sure. So there is nothing wrong with that. But it would be nice to also include the timeless type of sub basses and kicks / 808’s, etc. More adult pop billboard level type kicks, sub basses and tuned 808’s would be a nice addition to the factory sounds.

  2. All in all, for $40 I can’t complain. I feel the idea is great. I really like to have a plugin like this. You guys are onto something ! But I also feel more time and development could go into the texture and quality of the sounds as well. Less digital, more analog sounding. There are ways to do it. UA does well with them algorithms.

And I will tell you this as a last note. If you guys took the time to do all this and executed it properly, professionals like me would gladly pay 3-4 times as much for such a plug. BUT the obvious attention to detail in all the suggestions and issues I brought up would need to be there. I really don’t need such a inexpensive plug, funny as it sounds. I’d rather pay more and get more Quality, R&D, Smooth Rock Solid Bug Free Operation and THOUGHT. Not more trendy features and “instant dope buttons”.

Iron out the basics first.

Hey @RouletteRecords,

We’ve been working on an update and it is ready for testing. We’ve included a “Stop all playing notes” button. I’ll pm you the download links once they are uploaded.

I’ll park all the other points as I expect we’d end up with a big thread of back and fourth and be none the wiser after it all, as our starting view points are pretty far a part. Let’s get it going in Pro Tools the way you expect. :+1:

Thanks,
Gavin.

Thanks for the response Gavin ! Thats great to hear about a new update already. You guys are quick. Also to have already incorporated a panic button is sweeeeeeet !

I totally understand about backburner’ing my suggestions. The plugin running smoothly in PT comes first. I agree.

I’d definitely appreciate the beta update and give you all feedback once tested. Also tell me if there is anything you’d like me to specifically test/do that I might not do myself. I have backup OS clone drives too, so I can test on multiple Mac OS’s if need be. Just let me know. Otherwise, I will just use it like I’d use it, ya know and only in Mojave.

Thanks again.

Hey @RouletteRecords,

All good, lets try and get Pro Tools all worked out :slight_smile::+1:

I’ve just sent you a PM with the build. We’ve upgraded the AAX SDK version, so hopefully that will improve some of the issues. Without getting too far into it, usually it is recommended to stay on AAX 2.2.0, upgrading to 2.3.2 has some improvements but it also causes us to loose support for Pro Tools 10. Maybe now is the time to rip that band aid and support 11+ only.

The panic button is under the “note settings” sub-menu.

Let me know how it goes, we’ve tested here with Pro Tools 12.8.2 developer build.

Thanks for the help!
Gavin.

Thanks ! Let me download this and get it installed and get back to you. Sorry for the delay, had a busy last few days.

Yea, I totally understand that tug and pull about upgrading. You gain, and lose, always. But you got the right attitude man, as its just best to move forward and bite the bullet on them things you lose. (usually). lol At the same time, there is always a sweet spot in timing to do so. Don’t wanna move too fast, or too slow.

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Yeah, its definitely tricky, but I think most people have moved on from Pro Tools 10 and hopefully the newer SDK works better that 2.2.0 does. Let me know how the testing goes, we’re working away here on some other stuff, so no rush.

Gavin.