Issues running SublabXL in Reason 13

I just recently purchased and installed this on my pc and attempted to use in Reason 13. Initially, I loaded all the plug in options and it came into reason as vst3. When trying to open and use it in reason, the plug in window comes up blank and then system ends up not responding. I uninstalled and reinstalled again, but just chose stand alone and vst2. It again showed to be available in Reason, but issue when trying to run it there. I can open the stand alone app and it works, but is not working with the DAW. It is something I would like to keep but if it is not going to work then I won’t have a use for it.

Any ideas or advice from anyone? Thanks ahead of time!

Hey there, could you try launching the standalone app? Does that load normally or does it also show up as a blank window?

Please let me know :pray:

If we’re not able to get you up and running we’ll issue you a refund.

The stand alone always worked, it just did not come up when trying to access in Reason 13. However, I purchased a drive cleaner and optimizer that cleaned and updated drivers and then it worked. So I have no idea what was causing the issue, but my guess is a driver of some kind was not up to date.

So it sounds like it’s working properly now? :crossed_fingers:

For now, yes. If I have any other issues I will reach back out. Thank you!

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What Driver Optimizer did you purchase please?



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