Activation code not sent

I purchased sub lab 2 days ago and have not received an activation code in my account. I have emailed support and nobody has gotten back to me. I either need an activation code or a refund.

Hey :wave:

Please send me a DM with your email address. I’ll look up your order and support ticket.

Take care,
Julia

benjimenez755@icloud.com

Hey Benjamin,

Okay I had a look at your order - something strange did happen and your code wasn’t linked to your account. Apologies for that :pray:

Now, if you login to your account here you’ll see your activation code: https://www.futureaudioworkshop.com/my-account/

Take care and sorry about that!
Julia

1 Like