it shows in my account under orders & downloads but not in Activation Code & when I try to install in cuebase pro 13 it said no licence found contact support & have a project to fix that I used XL in im on a deadline please help 
Hey there 
Sorry about this! Were you able to get help with support? If not, please send me a DM with your email address and I’ll look up your ticket 
Hi Julia I did get a reply but its still not working yet 
I hope someone can help me.
My email address is poultons@hotmail.co.uk
kind regards scott
Okay, I found your ticket and just responded. Please look for my message and I think you will be able to get up and running now