# Where is my licence and download? Is nobody working in support?

**URL:** <https://community.futureaudioworkshop.com/t/where-is-my-licence-and-download-is-nobody-working-in-support/2202>\
**Category:** SubLab XL\
**Created:** [August 27, 2025, 10:22am UTC](https://community.futureaudioworkshop.com/t/where-is-my-licence-and-download-is-nobody-working-in-support/2202 "2025-08-27T10:22:52Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![dowensey](https://avatars.discourse-cdn.com/v4/letter/d/7bcc69/32.png) [@dowensey](https://community.futureaudioworkshop.com/u/dowensey)\
**Post date:** [August 27, 2025, 10:22am UTC](https://community.futureaudioworkshop.com/t/where-is-my-licence-and-download-is-nobody-working-in-support/2202/1 "2025-08-27T10:22:52Z")

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I purchased this plugin 2 days ago got my confirmation email but I still have no activation code. I have contacted support but no answer. What is going on?

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**Author:** ![Julia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/julia/32/981_2.png) [@Julia](https://community.futureaudioworkshop.com/u/Julia)\
**Post date:** [September 3, 2025, 2:57pm UTC](https://community.futureaudioworkshop.com/t/where-is-my-licence-and-download-is-nobody-working-in-support/2202/2 "2025-09-03T14:57:04Z")

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Hey @dowensey I’m sending you a DM to get your info so that I can check on your support ticket. Please check your messages ✉

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**Author:** ![system](https://canada1.discourse-cdn.com/flex027/uploads/circlesynth/original/2X/5/57e4749b7361f205890dbfe72dd24a9b5b3271eb.png) [@system](https://community.futureaudioworkshop.com/u/system)\
**Post date:** [December 3, 2025, 4:05pm UTC](https://community.futureaudioworkshop.com/t/where-is-my-licence-and-download-is-nobody-working-in-support/2202/3 "2025-12-03T16:05:05Z")

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