# SubLab XL Not Responding

**URL:** <https://community.futureaudioworkshop.com/t/sublab-xl-not-responding/1630>\
**Category:** SubLab XL\
**Tags:** bug\
**Created:** [June 23, 2023, 5:21am UTC](https://community.futureaudioworkshop.com/t/sublab-xl-not-responding/1630 "2023-06-23T05:21:37Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Mystreaux](https://avatars.discourse-cdn.com/v4/letter/m/839c29/32.png) [@Mystreaux](https://community.futureaudioworkshop.com/u/Mystreaux)\
**Post date:** [June 23, 2023, 5:21am UTC](https://community.futureaudioworkshop.com/t/sublab-xl-not-responding/1630/1 "2023-06-23T05:21:37Z")

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I recently purchased SubLab XL from Plugin Boutique. I’ve tried every trouble shoot and folder storage. But Every time I open it up, it asks for my activation code. When I enter the code and email still no sound. of volume movement when I press the key on my keyboard, the DAW keyboard (LOGIC PRO X) or manually input a midi note. Some fathers day gift. And Plugin Boutique won’t respond. HELP!PLEASE!

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**Author:** ![Julia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/julia/32/981_2.png) [@Julia](https://community.futureaudioworkshop.com/u/Julia)\
**Post date:** [December 4, 2025, 12:06pm UTC](https://community.futureaudioworkshop.com/t/sublab-xl-not-responding/1630/2 "2025-12-04T12:06:20Z")

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Closed on December 4, 2025, 12:06pm UTC