# Sublab XL downloader not appearing

**URL:** <https://community.futureaudioworkshop.com/t/sublab-xl-downloader-not-appearing/2388>\
**Category:** SubLab XL\
**Created:** [March 17, 2026, 5:33pm UTC](https://community.futureaudioworkshop.com/t/sublab-xl-downloader-not-appearing/2388 "2026-03-17T17:33:14Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![corinthian001](https://avatars.discourse-cdn.com/v4/letter/c/ee59a6/32.png) [@corinthian001](https://community.futureaudioworkshop.com/u/corinthian001)\
**Post date:** [March 17, 2026, 5:33pm UTC](https://community.futureaudioworkshop.com/t/sublab-xl-downloader-not-appearing/2388/1 "2026-03-17T17:33:14Z")

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Hi

On my account, under the orders tab, my SubXL is listed with my serial number, as well as my copy of Sublab. Unfortunately, on the download tab, only sublab is available to download but no downloader for Sublab XL.

How do I find the downloader for Sublab XL. I’ve just replaced my computer and need to install this urgently.

Thanks.

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**Author:** ![corinthian001](https://avatars.discourse-cdn.com/v4/letter/c/ee59a6/32.png) [@corinthian001](https://community.futureaudioworkshop.com/u/corinthian001)\
**Post date:** [March 17, 2026, 6:16pm UTC](https://community.futureaudioworkshop.com/t/sublab-xl-downloader-not-appearing/2388/2 "2026-03-17T18:16:46Z")

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Also I did find a link to an older version on these forums but when I put my email and password in, it says no license found…

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**Author:** ![Julia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/julia/32/981_2.png) [@Julia](https://community.futureaudioworkshop.com/u/Julia)\
**Post date:** [March 17, 2026, 6:31pm UTC](https://community.futureaudioworkshop.com/t/sublab-xl-downloader-not-appearing/2388/3 "2026-03-17T18:31:37Z")

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Hey Christopher, I just had a look - could you please try to login to your FAW account again? You should now see the installers and activation codes there, I’ve assigned you a new SubLab XL and SubLab activation code. If you don’t see it, you may need to try an incognito browser if the old page is cached.

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**Author:** ![corinthian001](https://avatars.discourse-cdn.com/v4/letter/c/ee59a6/32.png) [@corinthian001](https://community.futureaudioworkshop.com/u/corinthian001)\
**Post date:** [March 17, 2026, 6:54pm UTC](https://community.futureaudioworkshop.com/t/sublab-xl-downloader-not-appearing/2388/4 "2026-03-17T18:54:44Z")

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Thanks Julia. All installed and working…

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**Author:** ![system](https://canada1.discourse-cdn.com/flex027/uploads/circlesynth/original/2X/5/57e4749b7361f205890dbfe72dd24a9b5b3271eb.png) [@system](https://community.futureaudioworkshop.com/u/system)\
**Post date:** [March 17, 2026, 8:55pm UTC](https://community.futureaudioworkshop.com/t/sublab-xl-downloader-not-appearing/2388/5 "2026-03-17T20:55:10Z")

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