# Sublab not working

**URL:** <https://community.futureaudioworkshop.com/t/sublab-not-working/1431>\
**Category:** SubLab\
**Tags:** bug\
**Created:** [November 20, 2022, 3:29am UTC](https://community.futureaudioworkshop.com/t/sublab-not-working/1431 "2022-11-20T03:29:15Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Tp01328](https://avatars.discourse-cdn.com/v4/letter/t/cc9497/32.png) [@Tp01328](https://community.futureaudioworkshop.com/u/Tp01328)\
**Post date:** [November 20, 2022, 3:29am UTC](https://community.futureaudioworkshop.com/t/sublab-not-working/1431/1 "2022-11-20T03:29:15Z")

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I just downloaded sublab and it won’t open, it won’t download into my plugins in logic. It shows up on my computer, but I cannot use it. Any suggestions?

Thanks

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**Author:** ![Julia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/julia/32/981_2.png) [@Julia](https://community.futureaudioworkshop.com/u/Julia)\
**Post date:** [November 21, 2022, 1:10pm UTC](https://community.futureaudioworkshop.com/t/sublab-not-working/1431/2 "2022-11-21T13:10:00Z")

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Hi there 👋

Can you open the standalone app?

Also please try a manual plugin rescan of your plugins like this:  
-In Finder, go to **Go** then **Go to Folder** in the menu bar at the top  
-Copy-paste the following path then click **Go** :  
~/Library/Caches  
-Delete any folder named **AudioUnitCache**  
-Delete any file named **com.apple.audiounits.cache**  
-Reboot the system

If you’re still having trouble or getting an error message, please let us know what is your OS and send us a screenshot of the error message.

Julia

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<div class="post-metadata">

**Author:** ![Tp01328](https://avatars.discourse-cdn.com/v4/letter/t/cc9497/32.png) [@Tp01328](https://community.futureaudioworkshop.com/u/Tp01328)\
**Post date:** [November 21, 2022, 2:51pm UTC](https://community.futureaudioworkshop.com/t/sublab-not-working/1431/3 "2022-11-21T14:51:33Z")

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I actually ended up figuring it out. I purchased and downloaded it from plug-in boutique and apparently, because I have a Mac, I had to download a different version because of the new update. I got it fixed. Thanks you for offering your expertise.

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**Author:** ![Julia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/julia/32/981_2.png) [@Julia](https://community.futureaudioworkshop.com/u/Julia)\
**Post date:** [November 21, 2022, 4:02pm UTC](https://community.futureaudioworkshop.com/t/sublab-not-working/1431/4 "2022-11-21T16:02:48Z")

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Glad you’re up and running now 🙏

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**Author:** ![Gavin\_FAW](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/gavin_faw/32/291_2.png) [@Gavin\_FAW](https://community.futureaudioworkshop.com/u/Gavin_FAW)\
**Post date:** [November 22, 2022, 5:36pm UTC](https://community.futureaudioworkshop.com/t/sublab-not-working/1431/5 "2022-11-22T17:36:53Z")

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@Julia to the rescue!

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**Author:** ![Julia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/julia/32/981_2.png) [@Julia](https://community.futureaudioworkshop.com/u/Julia)\
**Post date:** [December 4, 2025, 12:06pm UTC](https://community.futureaudioworkshop.com/t/sublab-not-working/1431/6 "2025-12-04T12:06:23Z")

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Closed on December 4, 2025, 12:06pm UTC