# SubLab not loading presets/getting no sound

**URL:** <https://community.futureaudioworkshop.com/t/sublab-not-loading-presets-getting-no-sound/709>\
**Category:** SubLab\
**Tags:** bug\
**Created:** [March 9, 2021, 4:23pm UTC](https://community.futureaudioworkshop.com/t/sublab-not-loading-presets-getting-no-sound/709 "2021-03-09T16:23:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Walkert345](https://avatars.discourse-cdn.com/v4/letter/w/e19b73/32.png) [@Walkert345](https://community.futureaudioworkshop.com/u/Walkert345)\
**Post date:** [March 9, 2021, 4:23pm UTC](https://community.futureaudioworkshop.com/t/sublab-not-loading-presets-getting-no-sound/709/1 "2021-03-09T16:23:07Z")

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Hey all, I just purchased SubLab, running it on Windows 10 in studio one 5-I installed everything properly and it loads up, however when I go to select a preset, it doesn’t load it. The drop down menu stays open after I click one and simply does not load. I tried the sampler and it loads the file, but still plays no sound when I trigger the midi signal on my keyboard/DAW.

I’ve tried uninstalling and reinstalling, but cannot find a solution to this issue. I’m really excited to start working with this plug-in don’t know what’s going on here. if anyone can help I would really appreciate it!

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**Author:** ![Julia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/julia/32/981_2.png) [@Julia](https://community.futureaudioworkshop.com/u/Julia)\
**Post date:** [December 4, 2025, 12:06pm UTC](https://community.futureaudioworkshop.com/t/sublab-not-loading-presets-getting-no-sound/709/2 "2025-12-04T12:06:46Z")

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