# No license found

**URL:** <https://community.futureaudioworkshop.com/t/no-license-found/1282>\
**Category:** SubLab XL\
**Tags:** support\
**Created:** [August 30, 2022, 6:34am UTC](https://community.futureaudioworkshop.com/t/no-license-found/1282 "2022-08-30T06:34:43Z")\
**Posts on this page:** 8\
**Page:** 2

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**Author:** ![robbiekash](https://avatars.discourse-cdn.com/v4/letter/r/46a35a/32.png) [@robbiekash](https://community.futureaudioworkshop.com/u/robbiekash)\
**Post date:** [October 6, 2022, 10:33pm UTC](https://community.futureaudioworkshop.com/t/no-license-found/1282/21 "2022-10-06T22:33:24Z")

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I am having the same issue. Just purchased today and I am getting a “no license found” error.

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**Author:** ![Julia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/julia/32/981_2.png) [@Julia](https://community.futureaudioworkshop.com/u/Julia)\
**Post date:** [October 7, 2022, 10:29am UTC](https://community.futureaudioworkshop.com/t/no-license-found/1282/22 "2022-10-07T10:29:41Z")

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Hey @robbiekash Robbie - I just sent you a DM.

Also @Producer sorry for the delay, I just saw you last comment now. I sent you a DM as well.

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**Author:** ![Gavin\_FAW](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/gavin_faw/32/291_2.png) [@Gavin\_FAW](https://community.futureaudioworkshop.com/u/Gavin_FAW)\
**Post date:** [October 7, 2022, 10:41am UTC](https://community.futureaudioworkshop.com/t/no-license-found/1282/23 "2022-10-07T10:41:32Z")

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Hey @robbiekash

Can you contact [support@futureaudioworkshop.com](mailto:support@futureaudioworkshop.com)? @Julia will get back to you 👍

Gavin.

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**Author:** ![sajeisnotonfir](https://avatars.discourse-cdn.com/v4/letter/s/47e85d/32.png) [@sajeisnotonfir](https://community.futureaudioworkshop.com/u/sajeisnotonfir)\
**Post date:** [October 18, 2022, 5:07am UTC](https://community.futureaudioworkshop.com/t/no-license-found/1282/24 "2022-10-18T05:07:17Z")

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I am also having this problem @Julia

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**Author:** ![Gavin\_FAW](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/gavin_faw/32/291_2.png) [@Gavin\_FAW](https://community.futureaudioworkshop.com/u/Gavin_FAW)\
**Post date:** [October 18, 2022, 9:48am UTC](https://community.futureaudioworkshop.com/t/no-license-found/1282/25 "2022-10-18T09:48:52Z")

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Hey @sajeisnotonfir,

This can happen due to an edge case with user emails. You did purchase it on our site and not pluginboutique? @Julia should be able to help.

Thanks,  
Gavin.

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**Author:** ![sajeisnotonfir](https://avatars.discourse-cdn.com/v4/letter/s/47e85d/32.png) [@sajeisnotonfir](https://community.futureaudioworkshop.com/u/sajeisnotonfir)\
**Post date:** [October 18, 2022, 7:24pm UTC](https://community.futureaudioworkshop.com/t/no-license-found/1282/26 "2022-10-18T19:24:16Z")

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thank you im looking forward to your response @Julia

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**Author:** ![Gavin\_FAW](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/gavin_faw/32/291_2.png) [@Gavin\_FAW](https://community.futureaudioworkshop.com/u/Gavin_FAW)\
**Post date:** [October 19, 2022, 3:21pm UTC](https://community.futureaudioworkshop.com/t/no-license-found/1282/27 "2022-10-19T15:21:22Z")

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@sajeisnotonfir are you still having the issue?

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**Author:** ![Julia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/julia/32/981_2.png) [@Julia](https://community.futureaudioworkshop.com/u/Julia)\
**Post date:** [December 4, 2025, 11:47am UTC](https://community.futureaudioworkshop.com/t/no-license-found/1282/29 "2025-12-04T11:47:45Z")

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Closed on December 4, 2025, 11:47am UTC



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