# I requested a refund for SubLab & the SubLab Pack Bundle on March 13th, 2022 and I still haven’t received my refund

**URL:** <https://community.futureaudioworkshop.com/t/i-requested-a-refund-for-sublab-the-sublab-pack-bundle-on-march-13th-2022-and-i-still-haven-t-received-my-refund/1097>\
**Category:** SubLab\
**Tags:** support\
**Created:** [April 26, 2022, 6:57pm UTC](https://community.futureaudioworkshop.com/t/i-requested-a-refund-for-sublab-the-sublab-pack-bundle-on-march-13th-2022-and-i-still-haven-t-received-my-refund/1097 "2022-04-26T18:57:29Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Mikel](https://avatars.discourse-cdn.com/v4/letter/m/e480ec/32.png) [@Mikel](https://community.futureaudioworkshop.com/u/Mikel)\
**Post date:** [April 26, 2022, 6:57pm UTC](https://community.futureaudioworkshop.com/t/i-requested-a-refund-for-sublab-the-sublab-pack-bundle-on-march-13th-2022-and-i-still-haven-t-received-my-refund/1097/1 "2022-04-26T18:57:29Z")

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Hi,

I’ve sent five messages since April 11th through the “Help Button” on the FAW website and no one has responded to any of my messages regarding this issue. The last person I spoke to about this was someone named Julia and that was on March 30th.

Can someone please help me?

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**Author:** ![Gavin\_FAW](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/gavin_faw/32/291_2.png) [@Gavin\_FAW](https://community.futureaudioworkshop.com/u/Gavin_FAW)\
**Post date:** [April 27, 2022, 11:24am UTC](https://community.futureaudioworkshop.com/t/i-requested-a-refund-for-sublab-the-sublab-pack-bundle-on-march-13th-2022-and-i-still-haven-t-received-my-refund/1097/2 "2022-04-27T11:24:14Z")

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Ok, I’ve talked to @julia, she’s doing it today…thanks for the patience @Mikel

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**Author:** ![Mikel](https://avatars.discourse-cdn.com/v4/letter/m/e480ec/32.png) [@Mikel](https://community.futureaudioworkshop.com/u/Mikel)\
**Post date:** [April 27, 2022, 1:55pm UTC](https://community.futureaudioworkshop.com/t/i-requested-a-refund-for-sublab-the-sublab-pack-bundle-on-march-13th-2022-and-i-still-haven-t-received-my-refund/1097/3 "2022-04-27T13:55:18Z")

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@Gavin_FAW

Ok. Thank you.

If possible, can you have her email me when it’s done.

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**Author:** ![Mikel](https://avatars.discourse-cdn.com/v4/letter/m/e480ec/32.png) [@Mikel](https://community.futureaudioworkshop.com/u/Mikel)\
**Post date:** [May 14, 2022, 10:42am UTC](https://community.futureaudioworkshop.com/t/i-requested-a-refund-for-sublab-the-sublab-pack-bundle-on-march-13th-2022-and-i-still-haven-t-received-my-refund/1097/4 "2022-05-14T10:42:23Z")

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@Gavin_FAW

Hi, Gavin

I still haven’t received my refund.

Can you have Julia email me. I haven’t heard from her since April 28th. I’ve sent 2 messages since then, asking for an update on what is happening.

I don’t understand how y’all are this bad at responding to people. Especially with a matter this serious. Like hire more people if you have too.

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**Author:** ![Julia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/julia/32/981_2.png) [@Julia](https://community.futureaudioworkshop.com/u/Julia)\
**Post date:** [December 4, 2025, 12:06pm UTC](https://community.futureaudioworkshop.com/t/i-requested-a-refund-for-sublab-the-sublab-pack-bundle-on-march-13th-2022-and-i-still-haven-t-received-my-refund/1097/5 "2025-12-04T12:06:30Z")

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