# How to I activate my license code to my account?

**URL:** <https://community.futureaudioworkshop.com/t/how-to-i-activate-my-license-code-to-my-account/1979>\
**Category:** SubLab XL\
**Created:** [May 6, 2024, 3:04pm UTC](https://community.futureaudioworkshop.com/t/how-to-i-activate-my-license-code-to-my-account/1979 "2024-05-06T15:04:17Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![DamnnnDarius](https://avatars.discourse-cdn.com/v4/letter/d/8c91f0/32.png) [@DamnnnDarius](https://community.futureaudioworkshop.com/u/DamnnnDarius)\
**Post date:** [May 6, 2024, 3:04pm UTC](https://community.futureaudioworkshop.com/t/how-to-i-activate-my-license-code-to-my-account/1979/1 "2024-05-06T15:04:17Z")

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hi there. I currently got a new computer and I’m trying to download my Sublab XL. only problem is I purchased it years ago from plug-in boutique and when I try to download it there the link takes me to the FAW website.

In my mind I expected the file to automatically start downloading but that didn’t happen. so I instead I logged into my FAW account to try and deposit and activate the license code from plug-in boutique to my FAW account, but than there was another problem.

there’s no where on the FAW website to actually do that. I looked everywhere to no avail. so here I am looking for the right support to help me get my sublab back in my possession. please help!

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**Author:** ![Julia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/julia/32/981_2.png) [@Julia](https://community.futureaudioworkshop.com/u/Julia)\
**Post date:** [May 7, 2024, 10:11am UTC](https://community.futureaudioworkshop.com/t/how-to-i-activate-my-license-code-to-my-account/1979/2 "2024-05-07T10:11:50Z")

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Hi Darius,

That’s strange, you definitely should be able to download the installer directly from your Plugin Boutique account 🤔

I’m going to send you a link to the installers via DM.

Could you take a video showing me what’s happening when you try download SubLab XL in your Plugin Boutique account? If there’s an issue with the installer downloads I need to get in touch with them to get it sorted out. You can send it to me via DM or I can give you my email, whichever is easier for you. I’d really appreciate that 🙏

Take care,  
Julia

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**Author:** ![Julia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/julia/32/981_2.png) [@Julia](https://community.futureaudioworkshop.com/u/Julia)\
**Post date:** [May 7, 2024, 10:52am UTC](https://community.futureaudioworkshop.com/t/how-to-i-activate-my-license-code-to-my-account/1979/3 "2024-05-07T10:52:08Z")

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Sorry forgot to add - you can register your license to your FAW Account 👉 [HERE](https://support.futureaudioworkshop.com/hc/en-us/requests/new)

Please note that your license will be added to your FAW Account and your information will be registered in our database so that we have a record that this license belongs to you. However, we are unable to add installers to your account if you made your purchase via a third party site, unfortunately.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex027/uploads/circlesynth/original/2X/5/57e4749b7361f205890dbfe72dd24a9b5b3271eb.png) [@system](https://community.futureaudioworkshop.com/u/system)\
**Post date:** [December 4, 2025, 11:56am UTC](https://community.futureaudioworkshop.com/t/how-to-i-activate-my-license-code-to-my-account/1979/4 "2025-12-04T11:56:11Z")

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