# FAW took my money, i have a feeling it's a scam
**URL:** https://community.futureaudioworkshop.com/t/faw-took-my-money-i-have-a-feeling-its-a-scam/1987
**Category:** SubLab XL
**Created:** [May 13, 2024, 5:24pm UTC](https://community.futureaudioworkshop.com/t/faw-took-my-money-i-have-a-feeling-its-a-scam/1987 "2024-05-13T17:24:13Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@Popblobbff](https://community.futureaudioworkshop.com/u/Popblobbff)
#### Post date: [May 13, 2024, 5:24pm UTC](https://community.futureaudioworkshop.com/t/faw-took-my-money-i-have-a-feeling-its-a-scam/1987/1 "2024-05-13T17:24:13Z")
I have paid for Sublab xl, Faw took my money and i didn’t receive the product. After i noticed this, i canceled it because i saw something about getting refunded after cancelation, however that didn’t happen. my Order number was #2094174. If i could either receive the product or get a refund that would be most helpful. I tried contacting support but they didn’t respond at all. $50 isn’t something to sneeze at and i would like to get it back
any ideas on what i can do or what would help?
Maciek
(i paid through the FAW website by the way)
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### Author:  [@Julia](https://community.futureaudioworkshop.com/u/Julia)
#### Post date: [May 15, 2024, 4:32pm UTC](https://community.futureaudioworkshop.com/t/faw-took-my-money-i-have-a-feeling-its-a-scam/1987/2 "2024-05-15T16:32:25Z")
Hey Maciek, I just had a look and I can see two orders in our system here:
Order #2094174 status is cancelled
Order #2094201 status is complete
Please login to your FAW Account and you should have access to installers, activation code, etc.
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### Author:  [@system](https://community.futureaudioworkshop.com/u/system)
#### Post date: [December 4, 2025, 11:56am UTC](https://community.futureaudioworkshop.com/t/faw-took-my-money-i-have-a-feeling-its-a-scam/1987/3 "2025-12-04T11:56:11Z")
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