# Didnt receive activation code for sublab **URL:** \ **Category:** SubLab\ **Created:** [March 8, 2022, 8:53pm UTC](https://community.futureaudioworkshop.com/t/didnt-receive-activation-code-for-sublab/1055 "2022-03-08T20:53:27Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![suarezbros](https://avatars.discourse-cdn.com/v4/letter/s/9fc29f/32.png) [@suarezbros](https://community.futureaudioworkshop.com/u/suarezbros)\ **Post date:** [March 8, 2022, 8:53pm UTC](https://community.futureaudioworkshop.com/t/didnt-receive-activation-code-for-sublab/1055/1 "2022-03-08T20:53:27Z")
Hello i was just wondering if this is a common issue? im kinda worried that i didnt get one upon purchase. can someone help me on this please? ---
**Author:** ![Gavin\_FAW](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/gavin_faw/32/291_2.png) [@Gavin\_FAW](https://community.futureaudioworkshop.com/u/Gavin_FAW)\ **Post date:** [March 9, 2022, 9:20am UTC](https://community.futureaudioworkshop.com/t/didnt-receive-activation-code-for-sublab/1055/2 "2022-03-09T09:20:49Z")
You most definitely should have received an activation code for SubLab if you purchased from us. What may have happened is that the code could have ended up in your spam folder. If you want to send a mail through to [support@futureaudioworkshop.com](mailto:support@futureaudioworkshop.com) @ellis will guide you through it đź‘Ť ---
**Author:** ![suarezbros](https://avatars.discourse-cdn.com/v4/letter/s/9fc29f/32.png) [@suarezbros](https://community.futureaudioworkshop.com/u/suarezbros)\ **Post date:** [March 9, 2022, 12:16pm UTC](https://community.futureaudioworkshop.com/t/didnt-receive-activation-code-for-sublab/1055/3 "2022-03-09T12:16:46Z")
yeah i thought the same thing. but i checked everywhere and including my spam folder, and nothing. ---
**Author:** ![toph.allen](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/toph.allen/32/673_2.png) [@toph.allen](https://community.futureaudioworkshop.com/u/toph.allen)\ **Post date:** [March 9, 2022, 1:49pm UTC](https://community.futureaudioworkshop.com/t/didnt-receive-activation-code-for-sublab/1055/4 "2022-03-09T13:49:33Z")
@suarezbros The same thing happened to me yesterday too. I reached out to their email support and got it sorted out. ---
**Author:** ![Gavin\_FAW](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/gavin_faw/32/291_2.png) [@Gavin\_FAW](https://community.futureaudioworkshop.com/u/Gavin_FAW)\ **Post date:** [March 9, 2022, 2:40pm UTC](https://community.futureaudioworkshop.com/t/didnt-receive-activation-code-for-sublab/1055/5 "2022-03-09T14:40:52Z")
Ok thanks for the info guys…I’m going to keep an eye on things and see if something is up. ---
**Author:** ![Julia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/julia/32/981_2.png) [@Julia](https://community.futureaudioworkshop.com/u/Julia)\ **Post date:** [March 10, 2022, 11:33am UTC](https://community.futureaudioworkshop.com/t/didnt-receive-activation-code-for-sublab/1055/6 "2022-03-10T11:33:05Z")
Hey guys 👋 Yes, sorry about that! We sold out of codes briefly. You all have a code inside your [**FAW Account**](https://futureaudioworkshop.com/my-account/) now 🙏 ---
**Author:** ![LPF9000](https://avatars.discourse-cdn.com/v4/letter/l/8dc957/32.png) [@LPF9000](https://community.futureaudioworkshop.com/u/LPF9000)\ **Post date:** [March 22, 2022, 7:01pm UTC](https://community.futureaudioworkshop.com/t/didnt-receive-activation-code-for-sublab/1055/7 "2022-03-22T19:01:21Z")
I didn’t receive an an activation code either to my email. I emailed support but haven’t received a response. ---
**Author:** ![Gavin\_FAW](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/gavin_faw/32/291_2.png) [@Gavin\_FAW](https://community.futureaudioworkshop.com/u/Gavin_FAW)\ **Post date:** [March 23, 2022, 8:46am UTC](https://community.futureaudioworkshop.com/t/didnt-receive-activation-code-for-sublab/1055/8 "2022-03-23T08:46:42Z")
@Julia can you get @LPF9000 setup, seems he didn’t get a code… Thanks, Gavin. ---
**Author:** ![Julia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/julia/32/981_2.png) [@Julia](https://community.futureaudioworkshop.com/u/Julia)\ **Post date:** [March 23, 2022, 8:55am UTC](https://community.futureaudioworkshop.com/t/didnt-receive-activation-code-for-sublab/1055/9 "2022-03-23T08:55:49Z")
Hey 👋 Can you send me a DM with your purchase info (name, email)? I’ll make sure you get you activation code. ---
**Author:** ![Julia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/julia/32/981_2.png) [@Julia](https://community.futureaudioworkshop.com/u/Julia)\ **Post date:** [March 23, 2022, 9:49am UTC](https://community.futureaudioworkshop.com/t/didnt-receive-activation-code-for-sublab/1055/10 "2022-03-23T09:49:21Z")
Hey @LPF9000 - never mind! I just responded to your message on support. You should be all good to go now 🙂 ---
**Author:** ![Julia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/julia/32/981_2.png) [@Julia](https://community.futureaudioworkshop.com/u/Julia)\ **Post date:** [December 4, 2025, 12:06pm UTC](https://community.futureaudioworkshop.com/t/didnt-receive-activation-code-for-sublab/1055/11 "2025-12-04T12:06:32Z")