# Didn't get an activation code for SubLab with purchase **URL:** \ **Category:** SubLab\ **Created:** [April 9, 2020, 8:51pm UTC](https://community.futureaudioworkshop.com/t/didnt-get-an-activation-code-for-sublab-with-purchase/512 "2020-04-09T20:51:00Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![twastydevil](https://avatars.discourse-cdn.com/v4/letter/t/eb8c5e/32.png) [@twastydevil](https://community.futureaudioworkshop.com/u/twastydevil)\ **Post date:** [April 9, 2020, 8:51pm UTC](https://community.futureaudioworkshop.com/t/didnt-get-an-activation-code-for-sublab-with-purchase/512/1 "2020-04-09T20:51:00Z")
Has anyone else ran into this issue? There is no activation code showing in my account after just buying SubLab. I reached out to support via email and chat and they ahve been unresponsive… ---
**Author:** ![Julia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/julia/32/981_2.png) [@Julia](https://community.futureaudioworkshop.com/u/Julia)\ **Post date:** [April 14, 2020, 9:31pm UTC](https://community.futureaudioworkshop.com/t/didnt-get-an-activation-code-for-sublab-with-purchase/512/2 "2020-04-14T21:31:22Z")
Hi Coltrin, We spoke at the time and the issue is resolved. For anyone else coming across this thread with a similar issue, please submit a request on our Support Page: [https://support.futureaudioworkshop.com/](https://support.futureaudioworkshop.com/) Best, Julia ---
**Author:** ![jamesonfdbk](https://avatars.discourse-cdn.com/v4/letter/j/fbc32d/32.png) [@jamesonfdbk](https://community.futureaudioworkshop.com/u/jamesonfdbk)\ **Post date:** [September 17, 2020, 1:13am UTC](https://community.futureaudioworkshop.com/t/didnt-get-an-activation-code-for-sublab-with-purchase/512/3 "2020-09-17T01:13:55Z")
Yes, I just experienced the same thing… No activation codes or response yet. ---
**Author:** ![Gavin\_FAW](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/gavin_faw/32/291_2.png) [@Gavin\_FAW](https://community.futureaudioworkshop.com/u/Gavin_FAW)\ **Post date:** [September 17, 2020, 2:43am UTC](https://community.futureaudioworkshop.com/t/didnt-get-an-activation-code-for-sublab-with-purchase/512/4 "2020-09-17T02:43:54Z")
@Julia Julia has sent out the codes, very rarely we run out of codes in our database. Let me know if you need help with anything else! Best, Gavin. ---
**Author:** ![jamesonfdbk](https://avatars.discourse-cdn.com/v4/letter/j/fbc32d/32.png) [@jamesonfdbk](https://community.futureaudioworkshop.com/u/jamesonfdbk)\ **Post date:** [September 17, 2020, 3:45am UTC](https://community.futureaudioworkshop.com/t/didnt-get-an-activation-code-for-sublab-with-purchase/512/5 "2020-09-17T03:45:22Z")
Thank you for responding and remedying so quickly! I really appreciate it, can’t wait to put SubLab to use! ---
**Author:** ![Gavin\_FAW](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/gavin_faw/32/291_2.png) [@Gavin\_FAW](https://community.futureaudioworkshop.com/u/Gavin_FAW)\ **Post date:** [September 18, 2020, 3:41am UTC](https://community.futureaudioworkshop.com/t/didnt-get-an-activation-code-for-sublab-with-purchase/512/6 "2020-09-18T03:41:31Z")
@Julia to the rescue! ---
**Author:** ![Zaylow36](https://avatars.discourse-cdn.com/v4/letter/z/c4cdca/32.png) [@Zaylow36](https://community.futureaudioworkshop.com/u/Zaylow36)\ **Post date:** [August 25, 2021, 5:13am UTC](https://community.futureaudioworkshop.com/t/didnt-get-an-activation-code-for-sublab-with-purchase/512/7 "2021-08-25T05:13:50Z")
I just purchased Sublab and didn’t receive a activation code. $40 to be exact. I received the activation code for logging into this website immediately and it was free. Can’t make this stuff up! ---
**Author:** ![Gavin\_FAW](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/gavin_faw/32/291_2.png) [@Gavin\_FAW](https://community.futureaudioworkshop.com/u/Gavin_FAW)\ **Post date:** [September 3, 2021, 11:11am UTC](https://community.futureaudioworkshop.com/t/didnt-get-an-activation-code-for-sublab-with-purchase/512/8 "2021-09-03T11:11:33Z")
Hey @Zaylow36, Are you all setup now? Thanks, Gavin. ---
**Author:** ![Julia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/julia/32/981_2.png) [@Julia](https://community.futureaudioworkshop.com/u/Julia)\ **Post date:** [December 4, 2025, 12:06pm UTC](https://community.futureaudioworkshop.com/t/didnt-get-an-activation-code-for-sublab-with-purchase/512/9 "2025-12-04T12:06:39Z")