# All device slots are filled **URL:** \ **Category:** SubLab\ **Created:** [November 27, 2024, 12:32am UTC](https://community.futureaudioworkshop.com/t/all-device-slots-are-filled/2101 "2024-11-27T00:32:12Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![inverseremix](https://avatars.discourse-cdn.com/v4/letter/i/df788c/32.png) [@inverseremix](https://community.futureaudioworkshop.com/u/inverseremix)\ **Post date:** [November 27, 2024, 12:32am UTC](https://community.futureaudioworkshop.com/t/all-device-slots-are-filled/2101/1 "2024-11-27T00:32:12Z")
I installed the new beta, but upon logging in, I’m informed that “All device slots are filled.” However, I cannot log out of those devices, because they too are updated to Sequoia. When I open the app on them, I’m prompted to log in. I do so and I’m told that I can launch and enjoy Sublab. But because I can’t close that pop up, I cannot log out of the other devices. How do I free up those seats? ---
**Author:** ![Gavin\_FAW](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/gavin_faw/32/291_2.png) [@Gavin\_FAW](https://community.futureaudioworkshop.com/u/Gavin_FAW)\ **Post date:** [November 27, 2024, 11:07am UTC](https://community.futureaudioworkshop.com/t/all-device-slots-are-filled/2101/2 "2024-11-27T11:07:55Z")
Ah ok…can you send me your activation code via PM? I’ve sent you a message just now and if you reply to that… ---
**Author:** ![tysonk](https://avatars.discourse-cdn.com/v4/letter/t/aeb1de/32.png) [@tysonk](https://community.futureaudioworkshop.com/u/tysonk)\ **Post date:** [January 7, 2025, 7:35pm UTC](https://community.futureaudioworkshop.com/t/all-device-slots-are-filled/2101/3 "2025-01-07T19:35:17Z")
I’ve change machines and now all my slots are full. Is there a way to reset it on my own account or does it need to be done manually? Thank you! ---
**Author:** ![Gavin\_FAW](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/gavin_faw/32/291_2.png) [@Gavin\_FAW](https://community.futureaudioworkshop.com/u/Gavin_FAW)\ **Post date:** [January 8, 2025, 9:44am UTC](https://community.futureaudioworkshop.com/t/all-device-slots-are-filled/2101/4 "2025-01-08T09:44:17Z")
Hey @tysonk, Have you contacted @Julia or @ellis on [support@futureaudioworkshop.com](mailto:support@futureaudioworkshop.com), they will clear the slots for you. It is necessary to request clearing in SubLab from support. Thanks, Gavin. ---
**Author:** ![tysonk](https://avatars.discourse-cdn.com/v4/letter/t/aeb1de/32.png) [@tysonk](https://community.futureaudioworkshop.com/u/tysonk)\ **Post date:** [January 8, 2025, 1:25pm UTC](https://community.futureaudioworkshop.com/t/all-device-slots-are-filled/2101/5 "2025-01-08T13:25:26Z")
I have sent a message to support, yes. I thought perhaps coming here would be a bit faster since I have a deadline and can’t proceed without Sublab on this track submission. Hopefully I hear back today! ---
**Author:** ![Gavin\_FAW](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/gavin_faw/32/291_2.png) [@Gavin\_FAW](https://community.futureaudioworkshop.com/u/Gavin_FAW)\ **Post date:** [January 8, 2025, 1:37pm UTC](https://community.futureaudioworkshop.com/t/all-device-slots-are-filled/2101/6 "2025-01-08T13:37:51Z")
@Julia can you make sure that @tysonk has his slots cleared by days end 🙏 ---
**Author:** ![tysonk](https://avatars.discourse-cdn.com/v4/letter/t/aeb1de/32.png) [@tysonk](https://community.futureaudioworkshop.com/u/tysonk)\ **Post date:** [January 8, 2025, 1:53pm UTC](https://community.futureaudioworkshop.com/t/all-device-slots-are-filled/2101/7 "2025-01-08T13:53:00Z")
Thank you! 🙏🏼 Appreciate y’all so much! ---
**Author:** ![Julia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/julia/32/981_2.png) [@Julia](https://community.futureaudioworkshop.com/u/Julia)\ **Post date:** [January 8, 2025, 1:55pm UTC](https://community.futureaudioworkshop.com/t/all-device-slots-are-filled/2101/8 "2025-01-08T13:55:06Z")
Hey @tysonk I think I found your support message and cleared your activation slots. You should be good to go now! ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex027/uploads/circlesynth/original/2X/5/57e4749b7361f205890dbfe72dd24a9b5b3271eb.png) [@system](https://community.futureaudioworkshop.com/u/system)\ **Post date:** [December 4, 2025, 11:50am UTC](https://community.futureaudioworkshop.com/t/all-device-slots-are-filled/2101/9 "2025-12-04T11:50:10Z")
This topic was automatically closed 2 hours after the last reply. New replies are no longer allowed.