# Activation Issue

**URL:** <https://community.futureaudioworkshop.com/t/activation-issue/2139>\
**Category:** SubLab XL\
**Tags:** support\
**Created:** [March 13, 2025, 5:06am UTC](https://community.futureaudioworkshop.com/t/activation-issue/2139 "2025-03-13T05:06:01Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![matt001k](https://avatars.discourse-cdn.com/v4/letter/m/cdc98d/32.png) [@matt001k](https://community.futureaudioworkshop.com/u/matt001k)\
**Post date:** [March 13, 2025, 5:06am UTC](https://community.futureaudioworkshop.com/t/activation-issue/2139/1 "2025-03-13T05:06:01Z")

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Hello I recently just installed SubLab XL and when logging in I get the following error:

 ![image](https://canada1.discourse-cdn.com/flex027/uploads/circlesynth/original/2X/b/b90027a50fd3eef428e2aaabd2372b955b6043ea.jpeg)  
Do I need a confirmation code as well?

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**Author:** ![Gavin\_FAW](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.futureaudioworkshop.com/gavin_faw/32/291_2.png) [@Gavin\_FAW](https://community.futureaudioworkshop.com/u/Gavin_FAW)\
**Post date:** [March 13, 2025, 10:17am UTC](https://community.futureaudioworkshop.com/t/activation-issue/2139/2 "2025-03-13T10:17:28Z")

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Hey @matt001k,

I’m going to set you a PM and please reply with your activation code and also the email you used when purchasing ( either from Plugin Boutique or us ). I’ll have a look once you get back 👍

Thanks,  
Gavin.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex027/uploads/circlesynth/original/2X/5/57e4749b7361f205890dbfe72dd24a9b5b3271eb.png) [@system](https://community.futureaudioworkshop.com/u/system)\
**Post date:** [December 4, 2025, 11:46am UTC](https://community.futureaudioworkshop.com/t/activation-issue/2139/4 "2025-12-04T11:46:10Z")

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